On-Demand

Enhancing the Member Experience With Better Security in Your Contact Center

With AI-driven fraud—particularly in voice-based attacks—on the rise, it’s essential to adopt cutting-edge technology in your contact center to protect both your financial institution and your members and customers.

Register Today

As fraud risks evolve, particularly with the rise of AI-driven attacks, safeguarding customer and member accounts has never been more critical. A well-equipped, secure contact center can turn every interaction into a positive, trust-building moment.

Watch this webinar to see how contact centers can integrate voice biometrics to elevate both security and the member experience. We’ll introduce you to Xima’s voice biometrics solution, which helps protect accounts from fraud—the #1 threat facing financial institutions—while improving the overall customer experience.

Fostering Trust and Loyalty

Discover how seamless, secure interactions foster trust and loyalty, and how poor banking experiences with your contact center can erode customer confidence.

Strengthening Performance

Learn practical strategies to ensure every interaction with your contact center leaves your customers feeling safe and valued.

Security and CSAT

Learn how partnering with Xima can transform your contact center into a cornerstone of both security and customer satisfaction.

Speakers

Jon Florence | VP of Industry Solutions

VP Of Industry Solutions. Jon has been with Xima Software for the past 12 years and has spent his 20-year career in the telecom space. Prior to XIma Software, he served as a Sales Engineer designing different telecom and contact center solutions for various platforms. He received his Undergraduate Degree from the University of Utah in 2008 and then went on and received his Masters of Business Administration (MBA) in 2014.

If you have any questions prior to the event, reach out to us any way you like!

+888.944.XIMA

+801.930.1800

Sales@ximasoftware.com

XimaSoftware.com