Managers Get a Boost
Maximize the Returns of Your Customer Service Experiences
Streamline employee productivity, and spend more time improving the customer experience at every touchpoint. Designed specifically for organizations that need premium features at an affordable price, Xima’s cloud platform gives you all the tools you’ll need today and in the future.
Partner with Xima at every step of your customer journey. With real-time insights, AI powered analytics, and professional services to make your set up a breeze, it’s no wonder why so many organizations choose Xima’s cloud platform.
for Unified Communications
Eliminate the need for expensive hardware, software, and maintenance. Xima’s cloud platform can manage all of your mission critical functions from one unified system.
By leveraging Xima’s highly scalable solution you can rest easy knowing that you’ll have the flexibility to be there when your customers need you. Give your teams the productivity tools they need to communicate and collaborate and deliver a first-class experience.
Features to help you reach your
Xima has the features that your teams will actually use and none they won’t. Give productivity, efficiency and ROI a boost.
Organize, analyze and recognize where to make improvements. By recognizing key phrases and words, Xima can streamline interactions quicker.
Manage peak times with the ease you manage any other time of day. Skill-based routing helps keep your customers flowing even during those busy times.
Cradle to Grave
Gain insights into every step of the customer journey. Cradle to Grave displays all the previous agent interactions in a single window so your team always has all the info.
Is Our Focus
How will using a cloud contact center improve customer engagement and agent productivity on a company-wide level? You can see for yourself by checking out a few of our biggest success stories.
Our cloud solutions have helped people around the globe improve their businesses. We can help yours, too, with the power of cloud contact center software.
Try Xima yourself. Schedule a demo today.
Whether you’re a reseller, end user, or just a little curious, the Xima Suite has something to fulfill your business needs.
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