Elevate Your Customer Experiences
Every customer interaction is crucial to building brand loyalty. Xima’s Cloud Contact Center is a fully customizable and easy-to-use solution that provides transformational data and a better customer experience.
Spend your Time Where it Matters Most
Xima’s easy-to-use interface ensures your employees and managers can spend their time where you want them to – taking care of your customers.
The cloud-based application provide a single window for your agents to manage different media channels. They can also easily tag account codes to provide more detailed reporting and time management.
Enterprise Level Solution at a Fraction of the Cost
Providing a first class customer experience shouldn’t break the bank. Xima offers some of the best pricing in the industry without sacrificing any of the features organizations need.
Xima’s pricing is based on the number of concurrent seats; only pay for what you use. You also won’t see any toll charges or additional fees
World Class Features
With features that outperform competitors, Xima ensures unmatched performance and tailored solutions. Get features that allow you to elevate your business, streamline operations, and enhance customer experiences with Xima.
Ensure your calls are routed to the best available agent with multiple intelligent algorithms. Learn More About SBR >
Instead of waiting on hold, allow your customers to hold their place in line and receive a callback. Learn More About Queue Callback >
Report on your agents, queues, and KPIs in real time. Quickly and efficiently monitor call activity and agent statuses. Learn More About Realtime Wallboards >
A full suite of custom reports provides unrivaled insight into customer interactions. Learn More About Historical Reporting >
What People Have To Say
Try Xima yourself. Schedule a demo today.
Whether your a reseller, end user, or just a little curious, the Xima Suite has something to fulfill your business needs.
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