Xima Chronicall
On-Premise Contact Center Solution
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Xima Contact Center as a Service (CCaaS)
Let your cloud contact center be empowered with Xima's Contact Center as a Service (CCaaS).​
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Standard Reports and Cradle to Grave

​Standard Reports give you a way to acquire specific information about each of your calls through an easy-to-use reporting system, and Cradle to Grave validates that information found in the  reports you run. You can see the action happening in every phone call from “hello” to hang up with Cradle to Grave because it displays every event that takes place during a phone call.

Add-On Licenses

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Custom Reports

You know your business better than we do, so here’s a way to edit our existing reports, create your own reports, and design a personalized look.

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Recording Library

Have your recorded calls automatically cataloged in Cradle to Grave and compressed into an SPX file to save space on your hard drive.

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Realtime Wallboards

Manage in the moment and see what your employees are up to through wallboards and widget visuals that display live statistics and detailed reports.

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Agent Dashboards

Hold your agents accountable by bringing live phone system data to the agent’s desktop and allowing them to see their personal as well as group performance statistics.

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A Better Contact Center

With Skill-Based Routing, Active State Control, Queue Callback, and Live Web-Chat, Contact Center gives you the opportunity to better cater to your customers’ needs.

What people have to say

We had looked at numerous reporting packages, and some had features that we wanted, while others did not. But when it came down to Chronicall, it was the perfect solution. It had the features that we wanted at the price we were looking for.

-​​RMA of Texas
What people have to say

See for yourself.

Whether you’re a reseller, an end user, or just a little curious, the Chronicall suite has something to fulfill your business needs.