Our Team Makes
It Possible

Since 2007, our company has experienced tremendous growth and it’s all because of our dedicated team.

Started On a Green Shag Rug

We started small in a basement with just a few employees and a big dream. By listening to our customers and focusing on our products, we have grown to span across two states with over 90 employees. Our team is dedicated to providing an awesome contact center solution. 

Culture and Values

Xima Fun Fridays [XFF]

Our team gets together every week, virtually or in-person, to have some fun! We love to do escape rooms, online chats, or in-person team building exercises. It’s a great way to take a break from the daily grind and connect with each other outside of work. 


What We Do


Company-Wide Conference

XimaCon is an bi-annual event that brings our entire team together to align on the company vision and learn about the latest developments and initiatives in each department. It’s also a time to celebrate achievements and growth of our people, making it a great time!

Innovation Over the Years

From humble beginnings to trailblazing breakthroughs, our unwavering commitment to innovation has propelled us to new heights, revolutionizing industries and reshaping the future.


Xima Founded

Co-founders Nate Thatcher and Cody Winget recognized a need to address the lackluster call reporting within the industry.

Chronicall Release

Chronicall is released as the flagship software of Xima. This on-premise solution is quickly adopted as an industry leader in reporting.

Chronicall Contact Center

Xima enters the Contact Center space by adding skills based routing, queue callback, and web chat capabilities to Chronicall.

Avaya Call Reporting (ACR)

Xima enters into an OEM agreement with Avaya, the market leader in telecommunications, to provide call reporting, call recording, and contact center functionality to Avaya's global reseller network.

Xima CCaaS Released

Xima moves its industry-leading reporting and contact center to the cloud.

Bow River Investment

Bow River's SGE Fund, a private alternative asset management company, recognizes Xima’s potential and establishes a strategic partnership and equity position.

Xima UCaaS Release

Xima releases a Unified Communications solution to offer customers a complete contact center ecosystem.

Our Mission

Empower customers to optimally connect with, engage, and retain their customers in an ever-changing market.