Our Team Makes
It Possible
Since 2007, our company has experienced tremendous growth and it’s all because of our dedicated team.
Started On a Green Shag Rug
We started small in a basement with just a few employees and a big dream. By listening to our customers and focusing on our products, we have grown to span across two states with over 90 employees. Our team is dedicated to providing an awesome contact center solution.
Culture and Values
Create Value
Creating value starts with understanding customer needs, wants, and aspirations, and then finding ways to solve their problems and concerns in creative and intuitive ways.
We work to develop a culture of innovation and collaboration, where employees are encouraged to think outside the box. We also take the time to understand our customers’ feedback, and use it to make improvements and create products that they love.
Be Yourself
Being yourself refers to the idea that individuals should embrace their unique qualities and characteristics in the workplace. We believe that when our employees are themselves, they bring unique perspectives and ideas to the table.
This leads to user friendly and intuitive products that help our customers.
Play Together
We believe playing board games, sports, or video games is an important way to build a collaborative team. When our team works together, we provide a better product for our customers.
Earn Partner Loyalty
Earning partner loyalty is at the core of our values because it allows us to have a deeper understanding of our end-users and their needs. By building strong relationships with our partners, we are able to continuously improve our product to meet a changing market.Work Together
At Xima, we value a collaborative environment where team members feel comfortable expressing their ideas openly. Fostering open communication and encouraging working together helps everyone.dWe’re just having fun…
This value really sums up all of them. Working with amazing people makes everyone grow professionally and personally.Xima Fun Fridays [XFF]
Our team gets together every week, virtually or in-person, to have some fun! We love to do escape rooms, online chats, or in-person team building exercises. It’s a great way to take a break from the daily grind and connect with each other outside of work.
What We Do
XimaCon
Company-Wide Conference
XimaCon is an bi-annual event that brings our entire team together to align on the company vision and learn about the latest developments and initiatives in each department. It’s also a time to celebrate achievements and growth of our people, making it a great time!
Innovation Over the Years
From humble beginnings to trailblazing breakthroughs, our unwavering commitment to innovation has propelled us to new heights, revolutionizing industries and reshaping the future.
Our Mission
Empower customers to optimally connect with, engage, and retain their customers in an ever-changing market.
Our Executive Team
Nate Thatcher
Chief Executive Officer
Joe DiPaulo
Chief Operating Officer
Mike Isham
Chief Financial Officer
Nicole Ryder
Chief People Officer
Cody Winget
Chief Strategy Officer
Jon Florence
Vice President of Industry Solutions