Single Sign-on (SSO)
Improve security and streamline login with single sign-on.
Single sign-on (SSO) adds security to your contact center by reducing vulnerabilities because it enables users to access multiple applications and systems with a single set of login credentials.
Single sign-on (SSO) helps administrators by simplifying user access management and reducing the administrative burden of managing multiple user accounts and passwords.
Microsoft Azure Active Directory
Microsoft Azure for Single sign-on (SSO), provides a seamless authentication experience for users. By leveraging Azure Active Directory, our contact center can authenticate users with their existing Azure AD credentials, eliminating the need for a separate login.
This integration also simplifies user management for administrators, as they can control access using Azure AD groups and policies.
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