Keep your phone number(s) with your existing provider and seamlessly port over only the SMS/texting portion of that number to Xima’s Contact Center.
This new feature allows you to keep your phone calls the way they are, uninterrupted, and add in the additional function of SMS capabilities in your contact center.
Our product releases and innovations that have transformed communication in Quarter 2 of 2023. Our latest breakthroughs aim to simplify and streamline your interactions, drastically improving response times, enhancing flexibility, and enabling unparalleled personalization. With the release of the email channel on Xima CCaaS, customers can now gain valuable insights into the emails coming and going from their offices.