Upcoming Webinar: Workforce Optimization, Management, and Speech Analytics. Register here >

The True Cost of Losing a Customer eBook

The True Cost of Losing a Customer Customer retention is the lifeblood of any successful business. It’s no secret that acquiring new customers can be costly, but have you ever stopped to consider the true cost of losing an existing customer? In this ebook, we’ll explore the true cost of losing a customer and provide […]

Proven Ways Increase Customer Satisfaction

Xima Software  >  Customer Success Using Your Contact Center to Improve Customer Loyalty Customer loyalty is essential for any business, but it can be difficult to achieve. Here are five tips on how you can use your contact center software to improve loyalty. By: Xima Software Offer Personalized Service We can help you create personalized […]