Cloud Solutions for A Better Experience

Built for agile management of your team to provide the best customer experience. 

What is Xima Cloud?

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A Large UVP Goes Here

Skills-Based Routing. Ensure your calls are routed to the best available agent with multiple intelligent algorithms. 

Queue Callback (Callback Assist). Instead of waiting on hold, allow your customers to hold their place in line and receive a callback. 

Realtime Wallboards. Report on your agents, queues, and KPIs in real time. Quickly and efficiently monitor call activity and agent statuses. 

Historical Reporting. A full suite of custom reports provides unrivaled insight into customer interactions. 

Web Chat. Allow customers to interact with a live agent on your website. Customize your chats to route based on your employee’s skill level and customer questions. 

Learn more about Xima’s features >

Try Xima yourself. Schedule a demo today.

Whether your a reseller, end user, or just a little curious, the Xima Suite has something to fulfill your business needs.

Fill out the form below and a team member will reach out to walk you through it!