Over the past couple of years, patients have been juggling multiple priorities and were looking for convenient ways to manage their healthcare. This along with the COVID pandemic created a spike in phone calls and a challenge to modernize a dated system.
Suburban Propane was in need of a reliable call reporting system, database redundancy, and a centralized management platform to keep up with their growth.
When faced with an organization restructure, Sansio Inc. was forced to expand, integrate, prioritize, and restructure their contact center. They needed a more viable, scalable solution.
Privia Medical Group is a physician-lead, multi-special medical group that places the patient-provider relationship at the heart of healthcare. To nurture this vital relationship, Privia delivers tools, talent, and technology built to help doctors and their teams keep patients healthy. Privia decided to enhance their technology by using Xima Software solutions.