Why Xima
Take CSAT to the Next Level
Empower Your Team with Xima
Xima transforms your contact center with exceptional analytics, flexible tools, and white-glove service. Deliver superior customer experiences and build lasting relationships with ease.
Best-in-Class Reporting
and Analytics
Uncover invaluable insights that help your support team operate more efficiently and effectively.
Customizable analytics, reports, and dashboards give your support managers powerful, actionable ways to maximize your support efforts.
Easy to Use and
Quick to Learn
Xima’s intuitive interface makes training easier and keeps users satisfied.
User-friendly designs ensure that users can find the tools and information they need quickly and efficiently, improving call handling times and customer satisfaction.
Fast Set-Up Tailored to
Your Needs
Install in seconds and configure Xima to your needs, without the hassle of changing vendors so you can be fully operational faster.
Xima’s software easily plugs into your existing phone system or unified communications solution without requiring you to switch phones or numbers.
Expert Partner to Your
Support Team
With a reliable reputation and vast domain experience, Xima has the reputation and experience your support team needs in a partner. Our experts are on-call to guide you along the way.
All the Best Features,
A Fraction of the Cost
Whether you’re enterprise or small business, you’ll get all the features you want without breaking the bank.
Customer Success
Is Our Focus
Read more about how our cloud contact center software solutions have helped improve businesses across the globe.
Essential Credit Union Customer Success Story
“The contact center is a vital channel for answering routine questions and keeping departmental teams free to work
on other priorities,” says Collins. “It’s therefore very important that our agents have the best software to manage calls. With Xima in place, we can work more
effectively and deliver more consistent levels of service to our members.”
Fairfax Pediatric Customer Success Story
“With Xima it’s nice because we can see the number of answered calls per user, we can see how even it is between all the users. And then we can see which phones are currently in use and which are ready.” – IT Manager
Suburban Propane Success Story
Xima delivered a reliable call reporting system, database redundancy, and a centralized management platform to keep up with growth.
Try Xima yourself. Schedule a demo today.
Whether you’re a reseller, end user, or just a little curious, the Xima Suite has something to fulfill your business needs.
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