Checked with version: 3.10.1
In this video, you will be guided through Realtime, an add-on module to Chronicall that gives you the ability to monitor your agents in the moment.
You will learn how you can monitor your agents in detailed real-time with three views: Agent Timeline, Group Timeline, and Wallboards. See how Realtime
can accurately produce reports when agents and groups are on DND, Idle Time, Ready Time, and more.