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Explore More Features
Everything Now in MS Teams
Our Microsoft Teams integration brings all contact center data and insights into the Teams dashboard, allowing me to manage everything in one place without switching apps.
All Agents’ Info in One Place
Our Supervisor View empowers me with instant access to comprehensive agent information, ensuring seamless oversight and management.
An Easy View for Agents
The Contact Center Agent Client equips agents with all the tools and information they need at their fingertips to handle customer interactions efficiently and effectively.
Hear directly from our customers...
Essential Credit Union Customer Success Story
“The contact center is a vital channel for answering routine questions and keeping departmental teams free to work
on other priorities,” says Collins. “It’s therefore very important that our agents have the best software to manage calls. With Xima in place, we can work more
effectively and deliver more consistent levels of service to our members.”
Fairfax Pediatric Customer Success Story
“With Xima it’s nice because we can see the number of answered calls per user, we can see how even it is between all the users. And then we can see which phones are currently in use and which are ready.” – IT Manager
Suburban Propane Success Story
Xima delivered a reliable call reporting system, database redundancy, and a centralized management platform to keep up with growth.
