Social Messaging
Made Easy
Be ready when an opportunity comes knocking. Leverage social messenging to help customers reach you faster.
Real-time communication and better customer engagement have never been easier. Integrate social media into your customer experience strategy.
Real-time Communication | Better Customer Engagement
Real-time Communication
Provide crucial information, answer customer inquiries, or provide support in a snap. Leverage Xima to manage all direct communications via social and respond to your customers faster.
Streamline real-time communications and engage with customers in new ways by enabling social media as part of your customer experience strategy.
Better Customer Engagement
Chat with your customers on the social platforms they use every day. Deliver a great customer experience by leveraging rich social tools like images, gifs, emojis and more.
Enhance each of your customer interactions with tools like social media analytics and automation.
Automate the First Touch
Intelligent Routing
WhatsApp
Business
Connect with your customers on their preferred messaging platform, WhatsApp, and go beyond their expectations.
Instagram Messaging
Engage with the Instagram community: foster meaningful conversations, boost customer satisfaction, and drive sales.
Facebook
Messenger
Provide more than just support with Facebook Messenger, one of the most powerful tools for customer interaction today.
Viber
for Business
Connect with your customers on their preferred messaging platform, WhatsApp, and go beyond their expectations.
Telegram
Telegram stands out with its exceptional security features and the ability to share a wide variety of rich content.
Apple Messages
for Business
Reach up to 1.4 billion active Apple device users running iOS 11.3 or later and manage conversations seamlessly through Apple Messages for Business.
RCS Business
Messaging
Craft rich, interactive, and personalized experiences directly within the most frequently used feature of mobile phones today: the SMS inbox!
Everything, Unified
Unifying your platforms can provide a more streamlined, efficient, and effective communication experience for businesses and their customers.
Integrating all communication channels, such as voice, email, chat, and social media, into a single window, allows organizations to provide a consistent and personalized experience for their customers. This improves the customer experience and reduces the need for multiple tools. It simplifies workflow processes, and improves overall productivity for agents.
Try Xima yourself. Schedule a demo today.
Whether you’re a reseller, end user, or just a little curious, the Xima Suite has something to fulfill your business needs.
Fill out the form below and a team member will reach out to walk you through it!
