About Xima
Passionate About Powering Your Customer Service Success!
Empowering businesses to build lasting relationships and provide superior customer experiences with ease.
Our Story
From Green Carpet to Contact Center Powerhouse
Xima began in a basement with a green carpet, a few employees, and a big dream—to transform call management with smarter, more user-friendly solutions. From the start, we listened to our customers and refined our products, ensuring businesses had the tools to optimize call center operations and enhance customer interactions.
That dedication has fueled our growth. Today, we have over 90 employees, delivering exceptional analytics, flexible tools, and white-glove service that empower businesses to build lasting relationships and provide superior customer experiences with ease.
Our Leadership & Mission
At Xima, our leadership team is driven by a shared mission: to empower customers to optimally connect with, engage, and retain their customers in an ever-changing market. With deep industry expertise and a customer-first mindset, we design powerful yet intuitive solutions that enhance communication, streamline operations, and drive business success. Our commitment to continuous innovation and lasting partnerships ensures that Xima remains a trusted leader in call management, helping businesses adapt and thrive.
Culture and Values
Create Value
Be Yourself
Play Together
Earn Partner Loyalty
Don't Suck
Join our Growing Team
At Xima, we believe that great technology starts with great people. Our team is made up of problem-solvers, innovators, and customer-focused professionals who are passionate about transforming call management. With a culture built on collaboration, growth, and innovation, we offer exciting opportunities for those looking to make an impact.
If you’re looking to Join a dynamic, rapidly growing team we’d love to connect.
Explore careers at Xima or follow us on LinkedIn
Our Customers
Xima serves businesses of all sizes, from small teams to enterprise contact centers, across a wide range of industries. Whether it’s retail, manufacturing, healthcare, finance, or technology, our customers rely on Xima for exceptional analytics, intelligent call routing, and seamless integrations that help them optimize communication and enhance customer experiences.
We take pride in building lasting partnerships, offering flexible solutions and white-glove support tailored to each customer’s needs. By listening, adapting, and innovating, we ensure that businesses stay ahead in an ever-changing market.
Our Customers Say it Best.
5.0 out of 5
“I can see what is going on with my team in real time whether they are working in the office or working remotely. I can better analyze and report what kind of calls we are taking, how long our calls may last, etc.”
5.0 out of 5
“The software is user friendly! I use several different platforms for different things and it is nice that this one just makes sense and is easy to use. I also like the customer service when I have questions.”
5.0 out of 5
“The implementation of this product was efficient and productive. The software is easy to use, intuitive, and I appreciate the knowledge of the implementation and support department. The reports are user friendly.”
The Future & Xima
Call management is evolving, and Xima is committed to keeping businesses ahead of the curve. As customer expectations rise and AI-driven automation grows, we continue to expand our analytics, automation, and integrations to deliver smarter, more connected solutions.
By listening to our customers and adapting to industry trends, we ensure our innovations solve real business challenges. At Xima, we don’t just build software—we build partnerships, helping businesses optimize performance, enhance customer satisfaction, and grow with confidence.
Innovation Over the Years
From humble beginnings to trailblazing breakthroughs, our unwavering commitment to innovation has propelled us to new heights, revolutionizing industries and reshaping the future.
