Xima Software

One Bad Experience is All It Takes to Lose a Customer

Simplify customer connections with easy to use multi-channel, customer service software.

How do you keep your customers and employees happy? Simplify the tools they’re using to answer their most important questions. Introducing Xima Software – your key to delivering better customer experiences. We understand the challenges you face managing multi-channel interactions and now you can see how Xima streamlines the process for your employees and customers.

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What do you get?

Miulti-Channel Simplified

Say goodbye to the chaos of scattered communication. Xima Software integrates calls, chats, emails, and SMS into a single platform, ensuring a consistent and efficient customer experience.

Best-in-Class Reporting

Knowledge is power, and Xima Software empowers you with unparalleled insights into your customer interactions. Use one of our standard reports or build custom reports to go beyond the basics.

A Secure Cloud System

Partner with our team of experts to create a custom deployment strategy that suits your needs. Our cloud contact center gives you peace of mind with better application reliability, speed, and affordability.

"By implementing Xima and leveraging the intelligent call routing with historical and real-time analytics, Privia is equipped to deliver on our promise to our customers."

Michelle Spence | COO Privia Medical Group

See how this helps your customers
in a 1:1 demo.

Book a Demo to See How

Xima’s cloud-based services work collaboratively with phone systems such as:

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Voice - Standard User

Contact Sales for Pricing
  • Unlimited Calling
  • Standard Reports & Cradle to Grave
  • Direct Number (DID)
  • Mobile Connect App
  • Voicemail to Email
Contact Xima Sales >

Voice - Office User

Contact Sales for Pricing
  • + All Voice - Standard User Features
  • Call Recording w/ 5GB of Free Storage per User
  • Realtime Reporting, Wallboards, and Supervisor View
  • Voicemail Transcription
  • SMS/MMS
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Voice + Basic

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  • + All Voice - Office User Features
  • Contact Center Routing to Agent Client or Deskphone
  • Skills-based Routing
  • Queue Callback
  • Reason / Account Codes
  • Realtime Alerts & Triggers
  • Listen / Whisper / Join
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Voice + Essentials

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  • + All Voice + Basic Features
  • Microsoft Teams Integration*
  • CRM Integrations
  • EHR/EMR Integrations*
  • Advanced IVR
  • API Connections
  • *Channel Connect Fee May Be Charged Separately
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Popular

Voice + Professional

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  • + All Previous Features
  • Web Chat
  • Email Channel
  • SMS Channel
Contact Xima Sales >
Xima Contact Center

Want to see it in action? Set up your demo today.

​© 2025 Xima Software ​
XIMA, Xima logos, and other Xima trademarks are registered or unregistered Xima trademarks in the US and elsewhere. Other names or brands are trademarks of their respective owners.

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Feature Release Webinar

Join us for an exclusive webinar as we dive into our latest product releases for IVR, MMS Messaging, and our Social Media Integration.

  • IVR (Interactive Voice Response)

  • MMS Messaging

  • Social Media Integration

Register Now

Thursday, September 12, 2024 | 11:00AM ET