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The features you need on the phone system you have.

Xima is the perfect solution to enhance your RingCentral functionality.

Questions? Call 801-713-2802

See how powerful and easy Xima is to use

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Elevate your Customer Experiences on RingCentral

World Class Features

Automatic Callback

Give customers the option to stay on the line, reserve an agent, or leave their number and receive a call back when they are first in line.

Custom Queue Messaging

Create custom messages to notify your customers of their place in line, offer information, or advertise new products and services.

Abandoned Call Elimination

Reduce abandoned calls from customers, improving both their experience and company satisfaction.

Complete Visibility

Use customized visual displays that let you make time-critical communications decisions through the use of realtime monitoring and cradle-to-grave reporting.

Cost Reduction

Xima’s easy-to-use features, optimized call routing, and insightful analytics cost significantly less than its competitors.

Scalability

Easily add or decreases lines/agents, based on the customer support and communications needs of your business.

Available as both a cloud-based and on-premises solutions.

Trusted by Companies Around the World

“The Primary reason (AFA chose Xima) was the Queue time limitation on the ACO Platform. The added features were Queue Callback and Skills Based Routing”

“The reporting is very extensive. Far beyond what the customer will ever come across and it was a very competitive in price.”

“By implementing Xima CCaaS and leveraging the intelligent call routing with historical and real-time analytics, Privia is equipped to deliver on our promise to our customers.”