Thursday, September 12, 2024 | 11:00AM ET

3 Brand New Features for Your Contact Center

Join us for an exclusive webinar as we dive into our latest product releases for IVR, MMS Messaging, and Social Media Integration.

Register Today

Be among the first to experience our latest innovations in contact center software. Learn how our new IVR feature can streamline customer interactions over the phone, discover the power of engaging your customers with MMS messaging, and see how our Social Media integration with WhatsApp can help you reach a larger audience than ever before.

Join Jon Florence, Xima’s VP of Industry Solutions, as he takes a deep dive into the benefits of integrating our contact center on Microsoft Teams for your customers:

Social Media Integration

Expand your reach and connect with customers on their favorite platforms. Our new integration with WhatsApp makes it easy to engage with a global audience.

IVR (Interactive Voice Response)

Automate and enhance your customer service experience with our advanced IVR system. Efficiently route calls and provide customers with quick, self-service options.

MMS Messaging

Create rich, multimedia messages that capture your customers' attention. From promotions to customer service updates, MMS messaging brings your communication to life.

Speakers

Jon Florence | VP of Industry Solutions

VP Of Industry Solutions. Jon has been with Xima Software for the past 12 years and has spent his 20-year career in the telecom space. Prior to XIma Software, he served as a Sales Engineer designing different telecom and contact center solutions for various platforms. He received his Undergraduate Degree from the University of Utah in 2008 and then went on and received his Masters of Business Administration (MBA) in 2014.