December 7th, 2023 | 11:00am EST
Join us for an exclusive reseller partner webinar, where we’ll explore the power of CRM integration in a cloud contact center platform. This webinar will equip you with the knowledge and tools to leverage CRM integration and supercharge your cloud contact center offerings.
Jon Florence, Xima’s VP of Industry Solutions, provides actionable insights to help you become a trusted advisor to your customers, enabling them to meet their business objectives and stay ahead in the market.
Don’t miss this opportunity to take your cloud contact center offerings to the next level. Register now and gain a competitive edge!
Unlock Enhanced Customer Insights
Discover how CRM integration can provide your customers with a 360-degree view of their clients. Learn how to access valuable data, including past interactions, purchase history, and customer preferences, enabling more personalized and efficient customer support.
Dive into the operational benefits of CRM integration. We’ll show you how seamless data sharing between your contact center platform and CRM system can automate routine tasks, reduce agent workload, and enhance the efficiency of customer service processes.
APIs for Every Application
Xima provides different historical and real-time APIs. You can easily communicate with all of our latest features, such as screen pop, to other CRM applications, Web Chat, Click-to-Dial, and more.
Drive Revenue Growth
Uncover the revenue-generating potential of CRM integration. Learn how your customers can leverage the insights gained from CRM data to cross-sell, upsell, and target their marketing efforts more effectively. Understand how to position CRM-integrated cloud contact center solutions as a competitive advantage, helping your customers increase their bottom line.
VP Of Industry Solutions. Jon has been with Xima Software for the past 12 years and has spent his 20-year career in the telecom space. Prior to XIma Software, he served as a Sales Engineer designing different telecom and contact center solutions for various platforms. He received his Undergraduate Degree from the University of Utah in 2008 and then went on and received his Masters of Business Administration (MBA) in 2014.
If you have any questions prior to the event, reach out to us any way you like!