Live Webinar
How to Drive Measurable ROI Without Disrupting Your Contact Center
Whether you’re evaluating cloud migration, AI-powered quality management, or omnichannel CX tools, this session will show you how to move forward confidently.
Register
Join us on February 19th at 11:00 AM ET for an exclusive webinar and discover how to improve customer experience, boost agent productivity, and unlock ROI, without risking downtime or operational chaos.
In this live webinar, we’ll break down how modern contact centers are driving measurable ROI through cloud-based CX, AI, and automation, without interrupting service or overwhelming agents. Using real-world benchmarks and ROI examples, you’ll learn where the biggest gains are hiding and how to unlock them quickly.
By attending this webinar, you will learn how to:
- Where Measurable ROI Really Comes From in the Contact Center: Identify the biggest opportunities to reduce costs, improve productivity, and recover revenue using modern CX and AI tools.
- How to Drive ROI Without Disrupting Daily Operations: Learn proven approaches to cloud migration, AI adoption, and CX optimization that minimize risk and accelerate time to value.
- A Practical ROI Framework You Can Apply Immediately: Walk away with a clear model for estimating cost savings, productivity gains, and CX impact in your own contact center.
Speaker
Jon Florence | SVP of Industry Solutions
SVP Of Industry Solutions. Jon has been with Xima Software for the past 13 years and has spent his 20-year career in the telecom space. Prior to XIma Software, he served as a Sales Engineer designing different telecom and contact center solutions for various platforms. He received his Undergraduate Degree from the University of Utah in 2008 and then went on and received his Masters of Business Administration (MBA) in 2014.
If you have any questions prior to the event, reach out to us any way you like!
+888.944.XIMA
+801.930.1800
Sales@ximasoftware.com
XimaSoftware.com
