When Growth Outpaces Service: How Manufacturers Can Keep Customers Happy Without Adding Overhead
How manufacturers can scale service and manage growing complexity without sacrificing the customer experience that made them successful.
Denver, Colorado – February 24, 2025 – Xima Software, a leading provider of cloud-based contact center solutions for SMBs, today announced its 2024 results, highlighting a year of significant growth, innovation, and customer success. Xima enables companies of all sizes to optimize their customer experience through highly configurable contact center solutions with robust analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions while providing customer-centric service.
Throughout 2024, Xima Software onboarded key clients across diverse industries, including expanding its strongholds in the financial services, healthcare, and retail sectors. These new partnerships underscore the value of Xima’s intuitive, data-driven solutions in optimizing customer interactions and business performance.
“Our growth this year reflects our commitment to providing SMBs with enterprise-grade contact center capabilities at a fraction of the cost,” said Matt Warta, CEO of Xima Software. “As we look ahead to 2025, we remain focused on innovation, customer success, and expanding our reach to empower businesses with cutting-edge customer experience solutions.”
For more information about Xima Software and our solutions, visit www.ximasoftware.com.
Xima Software is a global market-leading SaaS and software contact center platform. Xima enables companies of all sizes to optimize their customer experience through highly configurable contact center solutions with robust analytics and call reporting, real-time wallboards, skills-based routing, queue callback, multi-channel and web chat solutions while providing customer-centric service. Learn more at www.ximasoftware.com.
Camille Thompson
VP, Marketing
Xima Software
cthompson@ximasoftware.com
How manufacturers can scale service and manage growing complexity without sacrificing the customer experience that made them successful.
The right contact center software helps small and medium-sized businesses provide exceptional customer service, improve team efficiency, and grow with confidence. Whether you’re just starting out or scaling fast, choosing a platform that fits your unique needs can unlock better communication, faster resolutions, and stronger customer relationships.
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