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Stop Putting Out Fires. Start Predicting Them with Xima Insights.

Live Webinar Stop Putting Out Fires. Start Predicting Them with Xima Insights. Thursday, June 4 11:00 a.m. ET Register Join us for an exclusive first look at Xima Insights, the intelligence layer designed to turn your contact center into a proactive powerhouse. We’ll show you how to move beyond basic reporting and harness real-time AI to […]

Win More with AI: How Partners Are Standing Out in a Crowded Market

Live Webinar Win More with New AI Insights: How Partners Can Stand Out in a Crowded Market Thursday, May 7 11:00 a.m. ET Register Join us for an exclusive partner webinar and discover how Xima’s NEW AI-powered contact center solutions are helping partners stand out, win more deals, and deliver greater value to their customers. In […]

From First Contact to Final Score: The Unified Power of Xima AI

Discover how Xima AI bridges the gap between customer interactions and actionable intelligence by uniting front-end automation with total back-end visibility. This unified ecosystem transforms the contact center from a high-cost manual operation into a seamless, data-driven engine that reviews 100% of your calls.

Real-World Results with Xima Speech Analytics & Auto QA

On Demand Webinar Real-World Results with Xima Speech Analytics & Auto QA Register Check out this webinar and get a candid look at how contact center leaders are using AI-powered speech analytics to do more with less: improving agent performance, customer satisfaction, and operational efficiency all at once. In this webinar, we’ll walk through real […]

4 Ways Leading Teams Monitor CX Performance with AI

On-Demand Webinar 4 Ways Leading Teams Monitor CX Performance with AI Register Check out this webinar and discover the four key CX metrics that leading contact center teams track to stay ahead of churn, friction, and dissatisfaction, before they show up on the bottom line. Using real-world benchmarks and practical examples, you’ll learn exactly what […]

How to Drive Measurable ROI Without Disrupting Your Contact Center

No matter what challenge a contact center leader brings to the table, high agent turnover, frustrated customers, rising costs, it almost always traces back to one thing: revenue. That was the central insight from our most recent Xima Software webinar, led by Jon Florence, who has spent over 20 years in the contact center space. […]

How AI-Powered Auto QA Is Transforming Contact Center Quality Management

From evaluating 3% of calls to 100%, without adding headcount. For most contact centers, quality assurance is stuck in a frustrating loop: supervisors manually listen to a small slice of calls, hope they caught the right ones, and try to piece together a picture of agent performance from an incomplete sample. It’s time-consuming, inconsistent, and […]

How to Drive Measurable ROI Without Disrupting Your Contact Center

Live Webinar How to Drive Measurable ROI Without Disrupting Your Contact Center Whether you’re evaluating cloud migration, AI-powered quality management, or omnichannel CX tools, this session will show you how to move forward confidently. Register Join us on February 19th at 11:00 AM ET for an exclusive webinar and discover how to improve customer experience, […]