Live Webinar

Your Calls Hold the Answers. Use AI to Find Them.

AI call scoring, explained for Chronicall customers

Tuesday, November 10
11:00 a.m. ET

Register

One Xima customer handles about 22,000 calls a week. Their QA team reviewed fewer than 1% of them. The rest, including coaching moments, compliance risks, and customer insight, went unheard.

With Xima Auto QA, that customer now scores 100% of their calls. Their team no longer spends thousands of hours reviewing a small sample by hand. They reduce compliance risk and surface insights they used to miss.

Join us to see what scoring every call looks like in practice, from hours saved to risks caught. You’ll also hear real use cases for how AI helps your business.

What you’ll hear

  • How one customer moved from reviewing under 1% of calls to scoring all of them with AutoQA
  • The ROI behind scoring every call: hours saved, compliance risk reduced, insight gained
  • Real use cases for applying AI across your contact center

 

Can’t join live? Register and we’ll send the recording.

Attend live, earn a Chronicall credit
Attend live and qualify for a Chronicall credit toward your move to the cloud. We tailor your credit to your account.*

*Attend the webinar live and receive a credit on your Chronicall spend toward Xima Cloud. Sign your cloud agreement by December 31, 2026 to qualify. Xima confirms live attendance through the webinar platform report. This offer cannot be combined with other promotions. Xima may modify or end this offer at any time.

Speakers

Jon Florence | SVP of Product & Business Development

 Jon has been with Xima Software for the past 15 years and has spent his 20-year career in the telecom space. Prior to Xima Software, he served as a Sales Engineer designing different telecom and contact center solutions for various platforms. He received his Undergraduate Degree from the University of Utah in 2008 and then went on and received his Masters of Business Administration (MBA) in 2014.

If you have any questions prior to the event, reach out to us any way you like!

+888.944.XIMA

+801.930.1800

Sales@ximasoftware.com

XimaSoftware.com

Feature Release Webinar

Join us for an exclusive webinar as we dive into our latest product releases for IVR, MMS Messaging, and our Social Media Integration.

  • IVR (Interactive Voice Response)

  • MMS Messaging

  • Social Media Integration

Thursday, September 12, 2024 | 11:00AM ET