Auto QA by Xima
Most contact centers grade 3% of their calls and call it quality assurance.
That leaves the vast majority of conversations unheard and unscored. Enter your numbers below and see exactly what's slipping through — and what it's costing you.
Your Contact Center
Adjust the sliders — the results update instantly.
Elite license price.
Manual QA Today
of calls actually reviewed
With Auto QA
of calls automatically reviewed
That's $61,500/mo less than covering every call manually.
Figures are estimates based on the information you enter and are provided for illustrative purposes only. Actual costs, savings, and pricing may vary. Contact Xima Software for a formal quote.
What's hiding in the 97% you don't hear
Manual sampling wasn't a choice — it was a constraint. Auto QA removes it.
Coaching gaps
Agents only get feedback on the handful of calls someone happened to pull. Real coaching opportunities pass by unseen every day.
Compliance blind spots
A single missed disclosure or mishandled call can carry real risk. A 3% sample means most of that risk goes undetected until it's a problem.
No real trendlines
You can't spot a shift in customer sentiment or a new script gap from a handful of scored calls. Auto QA scores every call, so trends show up while they're still small.
See what Auto QA finds in your calls.
Bring your own numbers to a live walkthrough and we'll show you what's currently going unreviewed.
Auto QA Cost Calculator Results
A summary of your contact center's QA coverage and cost inputs.
Your Inputs
| Calls per month | |
| Calls reviewed manually today | |
| Minutes to score one call | |
| QA analyst cost, fully loaded | |
| Agent license count | |
| Price per license |
