Realtime Demonstration

Checked with version: ​3.10.1

In this video, you will be guided through Realtime, an add-on module to Chronicall that gives you the ability to monitor your agents in the moment.
You will learn how you can monitor your agents in detailed real-time with three views: Agent Timeline, Group Timeline, and Wallboards. See how Realtime
can accurately produce reports when agents and groups are on DND, Idle Time, Ready Time, and more.

Feature Release Webinar

Join us for an exclusive webinar as we dive into our latest product releases for IVR, MMS Messaging, and our Social Media Integration.

  • IVR (Interactive Voice Response)

  • MMS Messaging

  • Social Media Integration

Thursday, September 12, 2024 | 11:00AM ET