Simplify customer connections with easy to use multi-channel, customer service software.
How do you keep your customers and employees happy? Simplify the tools they’re using to answer their most important questions. Introducing Xima Software – your key to delivering better customer experiences. We understand the challenges you face managing multi-channel interactions and now you can see how Xima streamlines the process for your employees and customers.
Say goodbye to the chaos of scattered communication. Xima Software integrates calls, chats, emails, and SMS into a single platform, ensuring a consistent and efficient customer experience.
Knowledge is power, and Xima Software empowers you with unparalleled insights into your customer interactions. Use one of our standard reports or build custom reports to go beyond the basics.
Partner with our team of experts to create a custom deployment strategy that suits your needs. Our cloud contact center gives you peace of mind with better application reliability, speed, and affordability.
“With Xima it’s nice because we can see the number of answered calls per user, we can see how even it is between all the users. And then we can see which phones are currently in use and which are ready.” – IT Manager
“By implementing Xima CCaaS and leveraging the intelligent call routing with historical and real-time analytics, Privia is equipped to deliver on our promise to our customers.” – COO
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Join us for an exclusive webinar as we dive into our latest product releases for IVR, MMS Messaging, and our Social Media Integration.
Thursday, September 12, 2024 | 11:00AM ET