Save 50% Off
RingCentral Contact Center
Xima Cloud helps you do more with less, reducing telecom spending while increasing customer satisfaction.
Overcome workforce shortages and decreasing budgets by integrating Xima Cloud solutions.
Save 50% Off
RingCentral Contact Center
Xima Cloud helps you do more with less, reducing telecom spending while increasing customer satisfaction.
Overcome workforce shortages and decreasing budgets by integrating Xima Cloud solutions.
Xima's cloud-based services provide features including:
Xima
RingCentral
Listen, Coach, and Join Calls
Call Recordings
Simple IVR
Standard Reports
Custom Reports
Full
Limited
Skills Based Routing
Queue Callback (Callback Assist)
Customer Queue Announcements
Realtime and Historical Analytics
Web Chat
Email Integrations
Workforce Optimization and Management
World Class Features
Integrate with Your System
Xima’s phone system works collaboratively with every popular phone system, such as RingCentral, and can integrate with other popular business apps, such as Slack, Hubspot, and more.
Improve Customer Experience
Make it easy for customers and partners to communicate with your business through the use of features like skills-based routing, web chat, and queue callback.
Easily Scale Operations
Easily add or decrease lines/agents, based on the customer support and communications needs of your business.
Complete Visibility
Use customized visual displays that let you make time-critical communications decisions through the use of realtime monitoring and cradle-to-grave reporting.
Reduce Costs and Add Value
Switching to Xima can save you money on your company phone services and improve ROI, whether you’re coming from a legacy phone system or another web-based service.
24/7 Support
Our support ticket system lets you get support or ask questions from agents around-the-clock.
Cut Your Budget
Without Cutting Quality
Xima’s World Class Features Allow You to Get Ahead of the Curve
Improve customer experience while saving your company money. Choose between Standard, Professional, and Advanced packages to target your customer pain points and provide scalable solutions.