Xima Contact Center

One Bad Experience is All It Takes to Lose a Customer*

Simplify customer connections with multi-channel, data-driven customer service software.

"I have been in this business over 40 years and I seldom run across a company that has an excellent product and incredible support. YOU are one of those companies!"

Pat Russel - Tween Waters

*Zendesk CX Trends Study

Multi-Channel Excellence

Say goodbye to the chaos of scattered communication. Xima Software seamlessly integrates calls, chats, emails, and SMS into a unified platform, ensuring a consistent and efficient customer experience.

Best-in-Class Reporting

Knowledge is power, and Xima Software empowers you with unparalleled insights into your customer interactions. Use one of our standard reports or build custom reports to go beyond the basics.

What People Have To Say

Xima provided us the ability to not only monitor calls but also to run different custom reports. Running reports, displaying and sending those reports in different formats from within the solution itself is remarkable.

Fairfax Pediatric Customer Success Story

“With Xima it’s nice because we can see the number of answered calls per user, we can see how even it is between all the users. And then we can see which phones are currently in use and which are ready.” – IT Manager

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Sansio Customer Success Story

“I liked Xima because the user interface was easy to understand, I could do a lot of the things myself administratively, and pretty much every need I had, you guys checked all the boxes.” – Senior Support Manager

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Are you a Chronicall User?

The best-in-class reporting you have on Chronicall is now available on the cloud with deeper insights, more features, and advanced applications.

Xima’s cloud-based services work collaboratively with phone systems such as:

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Xima Contact Center

Want to see it in action? Set up your demo today.