Simplify customer connections with multi-channel, data-driven customer service software.
Pat Russel - Tween Waters
*Zendesk CX Trends Study
Say goodbye to the chaos of scattered communication. Xima Software seamlessly integrates calls, chats, emails, and SMS into a unified platform, ensuring a consistent and efficient customer experience.
Knowledge is power, and Xima Software empowers you with unparalleled insights into your customer interactions. Use one of our standard reports or build custom reports to go beyond the basics.
Xima provided us the ability to not only monitor calls but also to run different custom reports. Running reports, displaying and sending those reports in different formats from within the solution itself is remarkable.
The best-in-class reporting you have on Chronicall is now available on the cloud with deeper insights, more features, and advanced applications.