Wednesday, November 20, 2024 | 11:00AM ET
As fraud risks evolve, particularly with the rise of AI-driven attacks, safeguarding customer and member accounts has never been more critical. A well-equipped, secure contact center can turn every interaction into a positive, trust-building moment.
Join us to see how contact centers can integrate voice biometrics to elevate both security and the member experience. We’ll introduce you to Xima’s voice biometrics solution, which helps protect accounts from fraud—the #1 threat facing financial institutions—while improving the overall customer experience.
VP Of Industry Solutions. Jon has been with Xima Software for the past 12 years and has spent his 20-year career in the telecom space. Prior to XIma Software, he served as a Sales Engineer designing different telecom and contact center solutions for various platforms. He received his Undergraduate Degree from the University of Utah in 2008 and then went on and received his Masters of Business Administration (MBA) in 2014.
Nate Thatcher started Xima Software with his two partners in 2007. After hunkering down in a basement programming with no paycheck for two years, Xima’s original flagship product, Chronicall, was released. Since then, Nate has grown the company to the success it is today. Nate graduated from Utah State University with a BS in Computer Science. He spends his leisure time skiing and snowboarding in the winter and travelling with his wife and 3 children.
If you have any questions prior to the event, reach out to us any way you like!
+888.944.XIMA
+801.930.1800
Sales@ximasoftware.com
XimaSoftware.com
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