Record and organize every call.
Easily sort and find your recorded calls through Recording Library.
Cradle to Grave Access
Recording Library compresses all your recordings to save space on your hard drive and gives you the ability to encrypt your recordings for security and compliance purposes.
Customize and Notate Recordings
Cradle to Grave provides you with the option to filter by recorded calls, email and download files, generate an external listen link, add and view notes, create recording snippets to send, and change the playback speed of the recordings.
Track Success with Scorecards
Recording Library also provides quality management through scorecards, which are a great way to evaluate the performance of users or groups based on the recording. You have three question options when developing your scorecards: yes or no, 1–10 ratings, and free form questions.
See for yourself.
Whether you’re a reseller, an end user, or just a little curious, the Chronicall suite has something to fulfill your business needs.