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Every minute counts. Whether your customer wants to make a purchase, has a question, or needs information, you can respond to WhatsApp notifications in real-time through the Xima interface.
Make WhatsApp part of your customer strategy and deliver a frictionless experience.
WhatsApp enables your business to reach a larger audience and engage with customers in new ways. Increase your brand awareness and customer loyalty by always being available.
Launch real-time communication with WhatsApp via Xima for faster response times and improved resolution of customer issues.
WhatsApp is one of the most popular messaging platforms in the world. Integrating WhatsApp into the Xima platform enables your business to communicate with customers on a platform they use every day.
WhatsApp can be accessed from anywhere in the world, making it a convenient communication channel for global customers.
Offer WhatsApp customer support to resolve simple issues, reducing call volume.
Multiple channels like phone, email, chat, SMS, and WhatsApp make it easy to deliver an exceptional customer experience.
With WhatsApp many simple questions can be handled without speaking directly to an employee.
A WhatsApp interaction can quickly be escalated to a live agent with a simple request from your customer.
Unifying your platforms can provide a more streamlined, efficient, and effective communication experience for businesses and their customers.
Integrating all communication channels, such as voice, email, chat, and social media, into a single window, allows organizations to provide a consistent and personalized experience for their customers. This improves the customer experience and reduces the need for multiple tools. It simplifies workflow processes, and improves overall productivity for agents.
Whether your a reseller, end user, or just a little curious, the Xima Suite has something to fulfill your business needs.
Fill out the form below and a team member will reach out to walk you through it!
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